Refund Policy
Paisa kab aur kahan wapas aayega, yeh yahan saaf likha hai. Neeche apna payment tareeqa chun kar apne refund ka waqt dekh sakte hain.
Mera Refund Kab Aayega?
Jis tareeqe se aapne payment kiya tha, wo chunein.
Madina Maktab Wallet mein refund 24 se 48 ghante mein process hota hai.
| Refund kahan aayega | Samay |
|---|---|
| Madina Maktab Wallet | 24 se 48 ghante |
| UPI ya Net Banking | 3 se 5 working days |
| Credit ya Debit Card | 5 se 7 working days |
| Bank Transfer | 5 se 7 working days |
| Failed payment (usi payment method mein) | 5 se 7 working days |
Working days mein Monday se Saturday ginte hain.
Kin Halaat Mein Refund Milta Hai
Return ke baad
Jo kitab Return aur Exchange ki shartein poori karti hai, uska refund milta hai.
Kharab ya galat item
Kharab ya galat item ki return shipping ka poora kharch hum uthate hain. International orders mein photo se verify hone ke baad item wapas bhejna zaroori nahi.
Order cancel hone par
Order ke 12 ghante ke andar cancel karne par refund milta hai.
Kitab available na ho
Aapke order ki baaki kitabein dispatch kar di jaati hain, aur na milne wali kitab ka paisa wallet ya original payment method mein wapas kiya jata hai.
Payment fail ho jaye
Failed payment ka paisa automatic taur par 5 se 7 working days ke andar usi payment method mein wapas aa jata hai.
Partial Refund
Ghiswat wali kitabein
Jin kitabon par saaf ghiswat dikhti ho, unka refund halat ke hisaab se 50% tak ho sakta hai.
Der se aayi request
Delivery ke 10 se 15 din ke beech aayi return request par partial refund hamare faisle par hota hai.
Madina Maktab Wallet
- Wallet mein refund 24 se 48 ghante mein aata hai.
- Wallet ka credit kabhi expire nahi hota.
- Kam se kam ₹1 se use ho sakta hai.
- Wallet ka paisa cash mein nikaala nahi ja sakta, sirf kharidari mein use hota hai.
Return Karna Hai?
Return ki shartein, kharab item ke steps, exchange aur return ka pata Return aur Exchange page par hai.
Return aur Exchange dekheinMadad chahiye to hamare Contact page par rabta karein.