Shipping & Delivery Policy
Madina Maktab — Fast, Safe & Reliable Delivery Across India & Worldwide
Estimated Delivery Time
- Orders processed on Monday to Saturday (business days only)
- Orders placed on Sunday or public holidays are processed next business day
- Tracking number shared via WhatsApp/Email after dispatch
- Remote/rural areas served via India Post Registered Post
Shipping Charges — Weight Based
Shipping charges are calculated based on the total weight of your order. We have two rate zones:
| Order Weight | Shipping Charge |
|---|---|
| 0 – 500 gm | ₹34 |
| 501 – 1000 gm | ₹67 |
| 1001 – 1500 gm | ₹100 |
| 1501 – 2000 gm | ₹112 |
| 2001 – 3000 gm | ₹143 |
| 3001 – 5000 gm | ₹168 |
| 5001 – 10000 gm | ₹270 |
| Order Weight | Shipping Charge |
|---|---|
| 0 – 500 gm | ₹54 |
| 501 – 1000 gm | ₹104 |
| 1001 – 1500 gm | ₹154 |
| 1501 – 2000 gm | ₹177 |
| 2001 – 3000 gm | ₹222 |
| 3001 – 5000 gm | ₹236 |
| 5001 – 6000 gm | ₹267 |
There are NO hidden charges. Shipping cost is clearly shown at checkout before payment.
International / Worldwide Shipping
We offer worldwide shipping. International orders are processed manually via WhatsApp.
Contact us on WhatsApp with your order details and delivery address
We calculate shipping cost based on destination country and parcel weight
You agree to the total amount including shipping
You make payment online via our secure payment gateway
We dispatch and share tracking details via WhatsApp/Email
📱 WhatsApp for International Orders:
+91 7755921687
• Customs duties & import taxes are buyer’s responsibility
• Delivery time varies by country
• Free shipping not valid on international orders
Order Status Guide
Dispatched within 1–2 business days
Can be procured — slightly longer delivery
Shipped on official release date
Use “Notify Me” to get alert
Temporarily sold out — can be pre-booked
No longer available permanently
Damaged or Wrong Item Received?
If you receive a damaged or incorrect item, contact us within 10 days of delivery with photos.
- WhatsApp/email us with order number and photos of damaged item
- We will arrange replacement or refund as per our Refund Policy
- Return shipping for damaged/wrong items arranged by us
Shipping Support
For any shipping queries, tracking issues or international orders:
Support Hours: Monday–Saturday, 10:00 AM – 7:00 PM IST