Madina Maktab

Return aur Exchange

Kitab mein koi masla ho to aap akele nahi hain. Neeche saaf likha hai ke kab return ya exchange ho sakta hai aur kya karna hai.

Return ho sakta hai ya nahi?WhatsApp par poochhein
10 dinDelivery ke baad return ka waqt
48 ghanteKharab ya galat item batane ka waqt
12 ghanteOrder cancel karne ka waqt

Kya Mera Order Return Ho Sakta Hai?

Delivery ko kitne din hue, yeh likhein. Yeh sirf andaza hai, final faisla aapki kitab ki halat dekh kar hota hai.

Delivery wale din ko 0 likhein.
Din likhein

Din likhne par yahan bataya jayega ke return mumkin hai ya nahi.

Return Ki Shartein

Return tab hota hai jab

  • Kitab use nahi hui hai.
  • Original halat mein hai.
  • Original packaging mein hai.
  • Kharidari ka saboot (order ki detail) maujood hai.
  • Delivery ke 10 din ke andar request ki gayi hai.

Return nahi hota agar

  • Kitab kharidte waqt “Sale” ya discounted likhi thi.
  • 10 din ke baad request ki gayi.
  • Kitab use ho chuki hai, kharidar se kharab hui hai ya kuch hissa gum hai.
  • Khuli hui digital media (CD, DVD) ho.

Kharab Ya Galat Item Aaye To

  1. Item aur packaging ki saaf photo ya video foran le lein.
  2. Delivery ke 48 ghante ke andar apne Order ID ke saath email ya WhatsApp par bhej dein.
  3. Hum photo dekh kar aapko agla qadam batayenge.

Kharab ya galat item ki return shipping ka poora kharch Madina Maktab uthata hai.

WhatsApp par photo bhejein

Exchange

Exchange sirf galat title ya edition aane par, ya kharab (defective) item par hota hai, aur iske liye delivery ke 48 ghante ke andar photo ya video ke saath batana zaroori hai. Dil badalne par exchange nahi hota.

Order Cancel Karna

Order karne ke 12 ghante ke andar cancel karwa sakte hain. Jaldi se jaldi WhatsApp par bata dein.

Cancel ke liye WhatsApp karein

International Orders

Return request

Return request delivery ke 10 din ke andar karein. Return shipping ka kharch kharidar uthata hai.

Kharab ya galat item

Photo se verify hone ke baad item wapas bhejna zaroori nahi hota.

Return Ka Pata

Madina Maktab, Off No 3189, Birbal Akhada, Chowk Mandai, Nashik, Maharashtra 422001, India

Kuch bhi bhejne se pehle WhatsApp par hamse confirm zaroor karein.

Return Ke Baad Paisa

Return ya cancel ke baad paisa kitne din mein wapas aata hai, aur partial refund kab hota hai, yeh Refund page par likha hai.

Refund Policy padhein

Hamse Rabta Karein

WhatsApp+91 7755921687
Chat shuru karein
Email[email protected]Jawab working days mein 24 ghante ke andar.
Support HoursMonday se Saturday, 10:00 AM se 7:00 PM IST

Policy aakhri baar October 2026 mein update hui.